How can I exchange or return a Baby Joy Joy doll?
- We accept unopened/unused product for exchange within 30 days from order date.
- We cannot do exchanges on partial sets. All products from the set must be included.
- We do not refund shipping costs.
- For gift exchanges, contact us for the original order number.
- Send your products back per the directions below.
Carefully package the product and include a letter with the following:
- Phone number
- Email address
- Order number (If the item was a gift, provide the name and order number of the person who purchased the item)
- Item name or description
- Reason for return or exchange and the action requested
Return your package to:
Two Little Hands Productions
870 E. North Union Ave.
Midvale, UT 84047
You are responsible to ensure your package arrives to us safely. We recommend using a courier service such as FedEx or UPS, so you may track and insure your package. If you send it, but it doesn’t arrive to us we cannot help you.