Return Policy

How can I exchange or return a Baby Joy Joy doll?

  • We accept unopened/unused product for exchange within 30 days from order date.
  • We cannot do exchanges on partial sets. All products from the set must be included.
  • We do not refund shipping costs.
  • For gift exchanges, contact us for the original order number.
  • Send your products back per the directions below.

Carefully package the product and include a letter with the following:

  • Name
  • Address
  • Phone number
  • Email address
  • Order number (If the item was a gift, provide the name and order number of the person who purchased the item)
  • Item name or description
  • Reason for return or exchange and the action requested

Return your package to:

Two Little Hands Productions
ATTN: Returns/Exchanges
870 E. North Union Ave.
Midvale, UT 84047

You are responsible to ensure your package arrives to us safely. We recommend using a courier service such as FedEx or UPS, so you may track and insure your package. If you send it, but it doesn’t arrive to us we cannot help you.